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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dianne Allen

Dianne Allen

December 4, 2024

5  out of  5
rating by Dianne Allen
"State Farm in Homer, LA has a wonderful staff of hard workers. They go way beyond their expectations to help their customers. I’m so happy to be a customer of Rusty Billings’ State Farm. Thank you all for your dedication and hard work. You are so appreciated"
We responded:
"THANKS SO MUCH FOR YOUR 5 STAR REVIEW! WE APPRECIATE YOU! "
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Doris Curry

November 25, 2024

5  out of  5
rating by Doris Curry
"Such a great, supportive team. Thanks so much!"
We responded:
"THANKS SO MUCH DORIS FOR YOUR KIND REVIEW, WE GREATLY APPRECIATE YOUR BUSINESS!! RUSTY"
Profile photo of Rebecca Ferguson

Rebecca Ferguson

November 15, 2024

5  out of  5
rating by Rebecca Ferguson
"The service is excellent Everytime I come in or callll"
We responded:
"THANKS SO MUCH FOR THE POSITIVE 5 STAR REVIEW REBECCA!!! WE GREATLY APPRECIATE YOUR BUSINESS!!!!"
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Frederick Young

October 28, 2024

5  out of  5
rating by Frederick Young
"The timely response and advocacy that Rusty Billings and his State Farm staff provide is unparalleled and highly appreciated. I always refer my friends, family and business partners to this agency. Thanks Rusty for the friendly, welcoming and trustworthy atmosphere displayed by your staff."
We responded:
"THANKS SO MUCH FRED FOR THE POSITIVE REVIEW. IT TRULY MEANS ALOT TO US. WE GREATLY APPRECIATE THE MANY YEARS OF YOU AND YOUR FAMILY BEING LONG TERM, LOYAL CUSTOMERS!"
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Meme Evans

October 17, 2024

5  out of  5
rating by Meme Evans
"I have had no problems since I've been with this insurance. I thank you all for you all's support"
We responded:
"WE GREATLY APPRECIATE YOUR BUSINESS AND THANKS SO MUCH FOR GIVING US A 5 STAR REVIEW!"
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William Haynes

August 27, 2024

5  out of  5
rating by William Haynes
"Best agent in the South. Rusty has saved me literally thousands of dollars over the years. I recommend switching to Rusty as your State Farm agent even if you currently have a State Farm agent. Rusty is by far the best agent in the South."
We responded:
"Thanks so much William for your 5 star review! We greatly appreciate your business and your long term loyalty to our Agency!"
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Kathy Elwell

May 13, 2023

5  out of  5
rating by Kathy Elwell
"This office and everyone in it are dedicated to providing the best experience I hoped for and definitely went the extra mile when needed... Ms Carlene is awesome!"
We responded:
"THANKS SO MUCH FOR YOU POSITIVIE REVIEW KATHY! WE APPRECIATE YOUR BUSINESS!!"
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kaela taylor

May 2, 2023

5  out of  5
rating by kaela taylor
"Rusty is an amazing agent to do business with along with a friendly, helpful environment!"
We responded:
"THANKS KAELA!!"
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Trees by Wade

February 23, 2023

5  out of  5
rating by Trees by Wade
"Great people"
We responded:
"Thanks Wade!!"
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Rosie Wright

January 21, 2023

4  out of  5
rating by Rosie Wright
"They really worked on getting my issue resolved"
We responded:
"Thanks Rosie! We greatly appreciate your business and love taking care of our customers!"
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Tanya Billings

April 4, 2022

5  out of  5
rating by Tanya Billings
"Rusty and his staff are amazing. Always going over and beyond to help."
We responded:
"THANK YOU!"
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Anna Perodeau

April 4, 2022

5  out of  5
rating by Anna Perodeau
"Just the best!!!!!"
We responded:
"THANKS ANNA!!!!"
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Amanda Williams

February 9, 2020

5  out of  5
rating by Amanda Williams
"Good"
We responded:
"Thank you !!"
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Marvin Young

September 26, 2019

5  out of  5
rating by Marvin Young
"Good rates"
We responded:
"THANKS MARVIN!!"
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Sven Gustafson

January 6, 2018

5  out of  5
rating by Sven Gustafson
"Rusty is a great agent."
We responded:
"THANK YOU!!!"
Profile photo of Jennifer Maddox

Jennifer Maddox

July 25, 2017

5  out of  5
rating by Jennifer Maddox
"Great Place To Have Them Handle All Your Insurance Needs"
We responded:
"THANKS SO MUCH!!"
Profile photo of Brandon Forgey

Brandon Forgey

March 13, 2017

1  out of  5
rating by Brandon Forgey
"NOTICE: I am the type of person that hates to leave negative reviews so when I do they should be taken with weight. We brought our State Farm Policy with us when we moved back home from Texas (I loved my agent in Texas, but was forced to switch to the local agent due to legality). We have had absolutely nothing but trouble from both State Farm and this agent's office. They are nice people to speak to both in person and on the phone, but don't let that fool you, they know how to manipulate the system to take more and more of your money. It all started when my house insurance came up for its annual renewal. I went to their office and asked why all of my values keep increasing but the amount of items covered and their values keep decreasing. SIDE NOTE: If you haven't read, not called and asked, about your home owners policy you might want to do so. Examples, they ONLY pay out $1,000 for jewelry or $1,200 for guns that's lost in a fire or stolen (NO that's NOT per item, that's total no matter what or how many are lost) plus I'm sure that you may find many other things informative in your policy. During my visits, they'd bang on their keyboard for a few seconds, state that they maybe could get my numbers back down to where they have been and send me on my way. Then a few short months later my auto insurance comes up for renewal, two drivers, no tickets, no wrecks, nothing has changed in the past 5 years. What does my auto insurance do, that's right INCREASES by $115.00 per month. Why you ask? Your guess is as good as mine. I returned to their office and tell them that they need to look into this or I'm changing companies. Guess that they thought I was bluffing, after two months, I went shopping. After shopping around I went to the GEICO office in Bossier for a quote. When they handed me the quote, I fell out of my chair. It was 1/4 the cost of State Farm for the same coverage. Needless to say that I went through the policy with a fine tooth comb, and after I determined that GEICO was better than State Farm all around, I walked out of there with the much better limits and lower deductibles for half the cost that I was paying State Farm. When I called to Rusty Billings' office to cancel my auto policy I was told that my home owners policy will double since I am cancelling my auto policy, (what? why? I still have multiple life policies with them). Bet you can't guess what happened next, yep that's right I went shopping again this time for house insurance. Found it!"
We responded:
"Hi Brandon, you must have us confused with another Agency?? I didnt see your name as a customer in last 10 years with our agency. Im sorry you had a bad experience with another company or agency. We would love to give you a great experience here at our agency if you would like. Thanks, Rusty"